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The following policies have been adopted by the City of Eden Prairie in order to ensure a safe, positive and healthy environment. Additional policies may be added as circumstances warrant.

PRINTABLE POLICIES
Community Center Policies
[PDF]
Gymnasium Policies
[PDF]

ZERO-TOLERANCE POLICY
Purpose
The health, safety and well being of every patron utilizing the Eden Prairie Community Center is our primary objective. Respect for the Eden Prairie Community Center staff, patrons and the facility is paramount.

Policy
The Eden Prairie Community Center is a family-based facility and shall enforce a zero-tolerance policy with regard to negative participant conduct while on site, including, but not limited to, smoking, profanity, rowdy or disruptive behavior, fighting, mischief, and *alcohol/drug/or other substance use or possession. The Community Center staff shall be the sole judge of what constitutes negative conduct and behavior covered by this policy and will involve the Eden Prairie Police Department when necessary.

*Alcohol may be served by a specified licensed liquor provider during a permitted rental event at the Community Center.

CLOSURES AND CANCELLATIONS

  • In the event of severe winter weather, the Community Center manager and Community Center staff will determine by 4 p.m. if that evening’s activities are occurring as planned. If you have not heard of a cancellation by 4 p.m., ALL programs and facility operations will occur as scheduled.
  • In the event that severe winter weather is expected to last through the night and into the next day, the Community Center manager and Community Center staff will make a determination by 7 p.m. for cancellation of the next day’s programs and facility operations. If you have not heard of a cancellation by 7 p.m., all programs and facility operations will occur as scheduled.
  • If Community Center management determines that the Community Center will have a two-hour late start, the facility will open at 7:30 a.m. and all programs prior to 7:30 a.m. will be canceled. In addition, ALL REGISTERED PROGRAMS AND GROUP FITNESS CLASSES WILL BE CANCELED UNTIL NOON on a “Late Opening” day. If there is a hockey tournament scheduled for the morning of the late start, the tournament director will notify teams that the tournament will not begin until 7:30 a.m.
  • Changes to the Community Center hours and cancellation of programs may be found on the City’s website at edenprairie.org/communitycenter and emails will be sent to those registered to receive Community Center information. The Community Center on-hold message will also reflect the changes. 

COMMON AREAS/OVERALL BUILDING POLICIES

  • All children 7 years of age and under are required to have adult (16 years or older)
  • All children 8 – 11 years of age must have an adult (16 years of age) in the facility at all times. Exceptions are if the participant is involved in an organized activity.
  • Organized meetings in common areas are only permitted if organized through the Community Center.
  • Parties/gift opening or cake/cupcakes are not allowed in common areas.
  • For safety reasons we do not allow glass containers, unless authorized through the Community Center staff.
  • No over night personal storage will be permitted in the building.
  • Please turn off personal boom boxes when in the building.
  • A photo ID is required for checking out building equipment. Exchange of a valuable for equipment is not accepted.
  • The Parks and Recreation Director must approve all donations to the Community Center. All donations will become the property of the City of Eden Prairie.
  • The Community Center reserves the right to deny admission to anyone who appears to be under the influence of alcohol or a controlled substance.
  • The City of Eden Prairie, and its personnel, are not responsible for items lost, stolen, left on site, or left in vehicle.
SMOKING

By City of Eden Prairie ordinance we do not allow smoking within or outside the Community Center or anywhere on Community Center grounds.

OUTSIDE FOOD/BEVERAGE POLICY

  • Water bottles, individual beverages and single serving snack items will be allowed in the building.
  • No coolers, outside food/beverage, or glass containers shall be allowed in the Community Center unless organized through Community Center staff.

LOST AND FOUND
All items turned in will be date tagged. Valuable items will be turned over to the police after 7 days and all other items will be donated after 30 days of tag date.

EARLY CLOSURE
Staff shall have discretion to close the facility in case of a building emergency or inclement weather. Information will be posted on the City website (edenprairie.org) or on the information line, 952-949-8460.

MAINTENANCE DAYS
The Community Center will block off dates for necessary repairs or maintenance of areas/equipment usually during non-peak times.

OPEN WI-FI
The City of Eden Prairie offers free Wi-Fi at the Community Center for the public, which is subject to all applicable policies and guidelines of the City of Eden Prairie and all state and federal laws related to internet use, including copyright laws.

Access to Wi-Fi offers limited bandwidth for services including web access, email and VPN.

Wireless service is provided on an unsecured wireless network, thus, it is strongly recommended that users not use it to transmit personal, financial or legal data. It is not possible for the City to protect users of Open Wi-Fi against malicious theft or interception of personal data. The City will not assume responsibility for the safety of equipment, data or configurations resulting from connection to the City's wireless service. Virus and security protection is the responsibility of the wireless user.

FITNESS AREA

  • Outside personal trainers not employed by the city may not accept personal payment from a client for training. The Community Center staff reserves the right to discontinue training opportunity of non employee trainers.
  • Any person between the ages of 12-13 must go through a Youth Fitness Orientation session prior to using any of the fitness equipment.  Upon completion, persons age 12-14 may use the fitness center when accompanied by an adult member (16 years of age or older) member at all times.
  • A fitness orientation is recommended for all members and guests using the Fitness Center.
  • For the cleanliness of the facility only clear liquids will be allowed in the fitness areas.
  • Athletic shoes are required in all fitness areas; no bare feet, sandals or street shoes. Proper athletic attire must be worn; no jeans are permitted in the cardio/weight room.
  • All available exercise equipment will be provided by the community center (i.e. hand weights, tubing, balance balls, mats, etc.). Outside exercise equipment will not be permitted with the exception of weight belts and gloves.
  • Patrons are permitted to bring their own personal basketball and volleyballs; however, the facility is not responsible for theft, damage or loss of these items.
  • All individuals using the fitness area must be a member or pay the daily fee.

GROUP FITNESS

  • The group fitness studios may be utilized for group fitness classes and schedule, structured programs only.
  • All group fitness classes will have set maximum numbers.  These numbers will be based on class formats. Participants wishing to attend a group fitness class must check in at the front desk and obtain a class card.  Class cards may be picked up 15 minutes before the class start time. 
  • No gum, food, or beverages, with the exception of water is permitted in the studio at any time.
  • All participants must wear proper footwear.  Please no black sole or open toe shoes.
  • All individuals participating in group fitness classes must wear appropriate clothing and tennis shoes.
  • No admittance will be allowed into a group fitness class 5 minutes after start time.
  • Please respect our studio by placing all equipment in its correct spot at the conclusion of class

LOCKER ROOMS

  • The City of Eden Prairie is not responsible for items that are lost, stolen or left in the facility.
  • Please keep clothing and valuables locked in lockers.
  • For everyone’s safety please do not run in the locker room area.
  • Please keep wet items on the available benches instead of placing them on the carpeted area.
  • Children 11 years of age and younger are not permitted in the locker rooms unless accompanied by and adult.
  • Do not leave items overnight in lockers. Items left in lockers overnight will be removed. Valuable items will be turned over to the police after 60 days and all other items will be donated after 90 days of tag date.
  • All gym bags and personal items must be placed in a locker.
  • Family locker rooms are made available for your convenience.
  • Please refrain from using cell phones in the locker room area.
  • Children over the age of 3 are not allowed in the opposite sex locker rooms.
  • Dry off completely before entering the locker room area.
  • Place towel on bench if sitting down undressed.

INDOOR PLAY STRUCTURE

  • The Indoor Play structure is designed for children 11 years of age and under.
  • Unsupervised children are not permitted in the play area.  Adult supervision must be 16 years of age or older and will not be charged admission.
  • Children 17 months and younger will not be charged admission.
  • Children 18 months to 15 years will be charged admission.
  • Those guests 16 years and over will not be charged admission.
  • No food or beverages permitted in the play area.
  • A wristband is required for admittance into the play area.
  • No running or rough play is permitted.
  • Socks must be worn at all times. No shoes or bare feet shall be permitted.
  • Two weeks advanced notice reservation required based on availability.
  • Group rates do not apply on school release days, weekends, and/or holidays.
  • A minimum of one adult supervisor for every ten children is required, to be present.

POOL ACCESSIBILITY
Eden Prairie Community Center and Oak Point Pool have chair lifts provided to allow for easy entry to and exit from the pools.

GENERAL POOL FACILITY POLICIES

  • Children 7 years of age and younger must have an adult in the water, within arms reach, at all times.
  • All children 8 – 11 years of age must have an adult (16 years of age) in the facility at all times. 
  • All swimmers must take a cleansing shower prior to entering the swimming pool.
  • Only Coast Guard approved swimsuits with built in floatation will be allowed and only when an adult (16 years of age and older) is within arms reach of the swimmer at all times regardless of the age of the swimmer.
  • No person with or suspected of having a communicable disease which could be transmitted through use of the pool, shall use the pool.
  • Proper swim wear is required. No cut-offs or t-shirts allowed in the pool.
  • Diving is permitted only in designated diving areas.
  • Spitting, spouting water from the mouth and blowing the nose in the pool is prohibited.
  • No running or rough play is permitted in the pool or locker rooms.
  • Glass objects of any type are not allowed in the pool area.
  • Visiting with the lifeguards is prohibited.
  • Persons with open or infectious sores are not permitted in the pool.
  • Any person under the influence of drugs or alcohol will not be permitted to use the facility.
  • Children under the age of 3 and any swimmers who are not potty-trained must wear proper swim pants with snug-fitting elastic legs and waists.  A swim suit may be worn over the rubber or vinyl swim pants.  Reusable swim pants are highly recommended, as disposables rarely afford proper protection.

SLIDE POLICIES (Oak Point Pool Only)

  • All users must be 48 inches tall and successfully complete a swim test administered by the lifeguards.
  • Running up the stairs is unsafe and not permitted.
  • Patrons or staff may not catch their children at the bottom of the slide.
  • One person on the slide at a time.
  • Please refrain from:
    • Running or leaping entries to the slide.
    • Spinning, standing, kneeling or stopping while on the slide.
    • Wearing goggles on the slide.

LAP SWIM

  • Lifeguard not on duty during all lap swimming at the Community Center.
  • Lap swimmers must be 18 years of age or older when lifeguard not on duty.
  • During lap/open swim hours, lap swimmers are to limit their swimming to the designated lap lanes.
  • During designated lap swimming times there will be a minimum of two lanes available for lap swimming.
  • Lap lanes are available on a first come, first serve basis.  Lap swimmers are encouraged to circle swim.
  • Lane lines will be put in upon request.
  • During water exercise classes at EPCC, lap swimmers are requested to swim meters.  All other times lap swimmers will swim yards.

OPEN SWIM

  • Only Coast Guard approved life jackets are allowed and only when an adult
  • (16 years of age and older) is in the water, within arms reach of the user. Participants may not wear PFDs when utilizing the water slide and/or diving board.
  • Soft balls, small water toys, noodles and barbells may be used at the Head Guards discretion. These items may not be used in the diving well at EPCC or deep end at Oak Point.  (NOTE:  These items will not be allowed when large user groups are in attendance). Kickboards and mats are not allowed at any time.
  • Face masks, fin snorkels are not allowed unless waived for a special event.
  • Other inflatable floatation devices are not allowed (inner tubes, water wings, air mattresses etc.)

OPEN SKATING

  • Open Skate is available to participants of all ages
  • Participants must pay before taking the ice
  • Participants are required to adhere to all open skate policies and procedures
  • Participants may not take ice until resurfacer is off the ice and the doors are shut
  • Food and beverages are not allowed on the ice
  • “Skate helpers” are available upon request, but may only be used by young skaters who are not able to skate unassisted.
  • Participants may not sit on the boards or in the player/penalty boxes
  • Activities such as Tag, keep away, chase games, weaving through skaters and speed skating are not allowed. Skaters may not throw hockey gloves, hats, mittens, etc…
  • Skate Aides are designated for tot or beginner skaters only
  • Participants must wear skates when on the ice. (street shoes not allowed).
  • Participants should skate in one direction and be aware of small children
  • Figure skating routines/lessons and ice dance routines are not allowed during open skate.
  • Hockey drills or the use of sticks and pucks are not allowed during open skate.
  • Skaters may not use personal CD/MP3 music during open skate
  • Skaters that do not adhere to Open Skate rules, may be asked to leave the rink.

TOT SKATING
A special designated open skate session is a perfect place to start working on your skating skills. This area is set aside for youth skaters who have never been on the ice before and want to practice in an unstructured setting.

  • Tot skate is on designated Saturday afternoons throughout the year
  • Participants must pay before taking the ice
  • Participants are required to adhere to all open skate policies and procedures
  • Participants may not take ice until resurfacer is off the ice and the doors are shut
  • Highly recommended for new skaters prior to participating in Skate lessons
  • A helmet is required for all youth 12 and under
  • “Skate helpers” are available upon request, but may only be used by young skaters only (tot or beginner) who are not able to skate unassisted.
  • Participants should skate in one direction and be aware of small children
  • Activities such as Tag, keep away, chase games, weaving through skaters and speed skating are not allowed. Skaters may not throw hockey gloves, hats, mittens, etc…
  • Participants & Parents must wear skates when on the ice. (street shoes not allowed).
  • Figure skating routines/lessons and ice dance routines are not allowed during open skate.
  • Hockey drills or the use of sticks and pucks are not allowed during open skate.
  • Participants may not sit on the boards or in the player/penalty boxes
  • Skaters may not use personal CD/MP3 music during open skate
  • Food and beverages are not allowed on the ice
  • A staff person is available on the ice for assistance, but not for formal instruction
  • Participants are invited to stay for the Family Open Skate

ADULT OPEN SKATING

  • Skaters must pay before taking the ice.
  • Skaters must wait until the ice resurfacer is off the ice before taking the ice.
  • Figure skating/Ice dance routines are only allowed if there is adequate space on the ice (less than 6 skaters on ice max). Routines/Jumps must be practiced only in back rink corners. They must cease immediately, if there is a conflict with another customer.
  • Ice skate blades above knee height are only permitted with staff approval, when attendance is low and a safe skating environment can be maintained.
  • Skaters may not use personal CD/MP3 music during open skate.
  • Please check schedules regularly, as they do change. There will be at least a one week notice for any changes to the schedule.

ADULT OPEN HOCKEY

  • Players may be required to wear a visible sticker or submit a ticket, as proof of payment.
  • A helmet is required for all players. Other protective gear, including mouth guards and a face mask are recommended.
  • Slap shots are not allowed.
  • Players may not take the ice until the ice resurfacer is off the ice and the gate is shut.
  • Adult Hockey players must be at least 18 years of age, to participate.

DEVELOPMENTAL SKATE GENERAL POLICIES

  • This program offers skaters an opportunity to work on their skating skills either individually or through private lessons with an instructor.
  • All skaters (anyone taking a lesson/working on a skill) must pay before taking the ice.
  • Skaters are required to wear a wristband, as proof of payment.
  • Instructors do not have to pay, but instructors are entirely responsible to ensure that each of their skaters has paid each day, before taking the ice.
  • Any skater that is on the ice and has not paid, will be asked by management to leave the ice for the day. (No exceptions).

DEVELOPMENTAL HOCKEY
This program offers skaters an opportunity to work on their skating skills either individually or through private lessons with an instructor.

  • A helmet and mouth guard are required if a skater is using a puck.
  • Open/pick-up hockey is not allowed during Developmental Ice time.
  • Slap/Snap shots are not allowed.
  • When conducting hockey drills, please be considerate of other groups/individuals.

DEVELOPMENTAL FIGURE SKATING
This program offers skaters an opportunity to work on their skating skills either individually or through private lessons with an instructor.

  • When conducting figure skating/ice dance drills/routines, please be considerate of other groups/individuals.
  • If music cannot be agreed upon by participants, the rinks stereo system will have to be turned off.
  • Skaters may not take the ice until the ice resurfacer is off the ice and the gate is shut.

DEVELOPMENTAL TOT HOCKEY
A special designated tot hockey session is the perfect place to start working on your hockey skills.

  • Developmental Tot Hockey is on designated mornings throughout the year
  • Mini-hockey nets are provided. Participants should bring their own pucks and sticks
  • Participants are required to adhere to all developmental hockey policies and procedures
  • Participants may not take the ice until the Zamboni is off the ice and the doors are shut
  • Parents are allowed on the ice with the child at no additional charge, but must be on ice skates
  • A helmet is required for all youth 17 and under. Additional protective hockey gear is recommended for safety
  • Skaters may be required to wear a visible sticker, as proof of payment
  • Organized team practices are not allowed

GENERAL GYMNASIUM POLICIES
All individuals using the gym must be a member or pay a user fee. All participants must show a valid photo id, membership card or program access card to gain entry to gym.

  • All individuals must wear a wrist band while participating in the gym.
  • Water bottles will be permitted, but no food, gum or beverages are allowed in the Gym.
  • Please be considerate of space and limit size of gym bags brought into the gym area, the Community Center is not responsible for lost or stolen items.
  • No black soled shoes or shoes that mark the floor will be permitted. No bare feet, sandals or street shoes.
  • Attire or gestures recognized as a gang representation will not be allowed.
  • Dress code must be appropriate. “Skins” will be allowed during organized or full-court games only.
  • Community Center staff reserves the right to determine all gym use and inappropriate behavior by users.
  • Organized or full-court games will only be allowed when designated on the Gym schedule.
  • Please refrain from:
    • Dunking, slamming or hanging on the rims or nets.
    • Running or bouncing balls in the hallways anywhere in the Community Center.
    • Spitting, rough housing, wrestling or pushing.
    • Swearing, abusive, inappropriate language or gestures.
  • Individuals displaying any of the above behavior may be ejected without warning from the facility without refund. Suspension for up to one year for repeated violations may occur.
  • Children ages 11 and under are required to be accompanied in the building by an adult over 16 years of age. or older.
  • Only Photo IDs or member locker keys are accepted in exchange for balls or other equipment. Exchange of a valuable for equipment is not acceptable.
  • The patron has a financial obligation to replace balls, equipment or lockers that have been damaged, stolen or lost.
  • Non-Member Open Gym users are not permitted to use the locker rooms unless a fitness day pass has been purchased.
  • Everyone who enters the gym during non-rented gym time, including spectators, must be a member or pay the daily fee.
  • Full court play is not allowed unless the time is designated as Full Court Basketball

K-12 No-School Days: during prime hours half gym will be made available for Community Gym Use

OPEN BASKETBALL
Open Basketball is defined as a time where players of all ages can come to sharpen their skills by playing pick-up basketball games or just shooting hoops.

  • Open Basketball participants must follow all general gymnasium policies.
  • Full court play is not allowed unless the time is designated as Full Court Basketball

ADULT OPEN BASKETBALL
Adult Open Basketball is defined as a time where players ages 18+ can come to sharpen their skills by playing pick-up basketball games or just shooting hoops.

  • An Adult is defined as age 18 and up, no one under 18 will be allowed in the Gym during this time.
  • Adult Open Basketball participants must follow all general gymnasium guidelines.

ADULT/CHILD OPEN GYM
Family Open Gym is defined as a time where children are accompanied by an adult 18+ , or adult 18+ can come into a non-competitive atmosphere to participate in shooting hoops.

  • ALL children must be accompanied by an adult 18 or older in the gymnasium.
  • Any adult that would like to participate individually must be 18 years of age or older
  • This is a time for a non-competitive atmosphere, no pick-up games or organized drills allowed.
  • Adult/Child Open Gym participants must follow all general gymnasium guidelines.

COMMUNITY GYM POLICIES
Community Gym is defined as a time where players of all ages can come into a non-competitive atmosphere to practice non-contact sports that utilize soft balls such as basketball shooting, football (passing only), tennis, soccer, etc.

  • Activities are subject to approval by the Manager on Duty and amount of people in the gym.
  • This is a time for a non-competitive atmosphere, no pick-up games or organized drills allowed.
  • Family Open Gym participants must follow all general gymnasium guidelines.

OPEN PICKLEBALL
Open Pickleball is a time when people of all ages can come and participate in a rotating game of Pickleball.

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