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Community Center FAQ

Frequently Asked Questions

Below is a list of frequently asked questions pertaining to the Community Center.

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  • Aquatics Center

    • I have children both younger and older than 5 years old. Can they all come to Tot Time Open Swim?

    • What is the purpose of the double locker rooms, one on lobby side one on pool side?

    • Where do I check in when using the Aquatics Center?

    • Will the recreation pool and slide ever be open all day for Open Swim?

  • Community Center

    • Can I host a birthday party at the Community Center?

    • Can I pay my Community Center membership up front for a year?

    • Can I rent a meeting room at the Community Center?

    • Can I suspend my membership if I go away for the winter?

    • Do I have to be an Eden Prairie resident to use the Community Center or become a member?

    • Does the Community Center offer insurance reimbursement programs?

    • How can I pay for my Community Center membership?

    • How do I view my membership visits and billing receipts?

    • Is there an extra fee to add someone to my membership?

    • What are the Community Center membership rates and benefits?

    • What if I want to cancel my Community Center membership?

    • When becoming a Community Center member, am I required to sign an agreement?

    • Where can I find an item that I lost in an Eden Prairie City park or at the Eden Prairie Community Center?

    • Why do I have to pay an enrollment fee to become a Community Center member?

  • Community Center COVID-19 Frequently Asked Questions

    • How do I sign up for group fitness classes?

    • How do I sign up for lap swimming?

    • When will group fitness classes resume?

    • When will non-members and day pass purchasers be able to access the facility?

    • When will open gym resume?

    • Why do I have to sign up for lap swimming and group fitness classes?

    • Will I be able to use pool equipment when I attend lap swimming?

    • Will I be turned away or have to wait in line to get on the fitness floor with the 25% capacity guidelines?

  • Community Center Room Rentals

    • Am I allowed to arrive early to decorate?

    • Am I allowed to decorate the room I have rented?

    • Am I allowed to play music at my event?

    • Am I allowed to serve alcohol at my event?

    • Are outlets available in all of the rooms?

    • Are there any restrictions regarding candles at birthday celebrations?

    • Can I rent the Prairie Play Zone?

    • Can I tour the room before making a decision?

    • How are the rooms arranged?

    • How do I access my room rental the day of the event?

    • How do I secure a Community Center room reservation?

    • Is there a list of approved caterers which must be used?

    • What are the room rental restrictions, set up times and clean up requirements?

    • What is included with my room rental?

    • What is the Community Center room rental cancellation policy?

    • What size are the tables that are included with my room rental?

    • Where can I find an item that I lost in an Eden Prairie City park or at the Eden Prairie Community Center?