Cable TV service in Eden Prairie is provided by Comcast and CenturyLink under franchise agreements with the City.
The franchise agreements give Comcast and CenturyLink various rights and responsibilities for the provision of cable service to residents and businesses. The franchise agreements guarantee Cable TV Consumer Rights for Eden Prairie subscribers.
For cable programming and rate concerns, please contact the provider directly:
CenturyLink — 800-244-1111
Comcast — 612-522-2000
Find nearest Comcast XFINITY service center
Please be aware that the City has no legal authority to regulate cable rates or programming. The rates charged for cable services are determined by the cable operator and are not subject to governmental review. In addition, the City of Eden Prairie does not have the authority to determine which channels the cable operator carries. Under federal law, cable operators can decide which channels to carry and on which tiers to offer those channels.
For more information, click here to access Cable TV FAQs.