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Flex Pricing Pilot

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Flex Pricing Pilot Postponed

Xcel Energy is postponing its Flex Pricing Pilot due to the COVID-19 situation. The pilot program was set to begin April 1, 2020, and participants received a packet in the mail in early March. The postponement means all pilot participants will remain on their current electric pricing plans until further notice.

Xcel Energy will closely monitor this situation, and local and national public health guidelines, as a new start date for the pilot is determined. Participants will hear from Xcel Energy when a new date is set.

In addition, Xcel Energy will not disconnect service to any residential customers until further notice. If you are having difficulty paying your bills, contact them to arrange a payment plan that works for you.

Flex Pricing Pilot Information
800-895-4999

xcelenergy.com/FlexPricingUpdates


Xcel Energy
is piloting a program that gives customers new ways to save on electric bills, and Eden Prairie is one of the participating communities.

Residents selected for the pilot received information from Xcel Energy in July 2019, with the ability to opt out.

In fall 2019, Xcel Energy began installing advanced meters in Eden Prairie pilot homes. With the new meter, you’ll be able to see exactly how much energy you’re using at any given time. With this extra data, you can take more control over your electricity usage while helping Xcel Energy better manage the energy grid. In spring 2020, some homes with advanced meters will switch to new time-of-use pricing for two years.

How "Flex Pricing" Works
For customers in the pilot, your bills will depend on how much electricity you use and when you use it. Electricity costs more to produce when demand is high, and often high-demand energy sources may be less environmentally friendly.

Customers in the pilot will pay less for electricity they use during off-peak hours, from midnight to 6 a.m., when electricity is cheaper to produce. Electricity prices during the peak period will be higher, to better reflect the real costs to produce energy.

If customers can use less energy during the peak period, 3 p.m. to 8 p.m. on weekdays, they have the opportunity to save money.

Flex Pricing Pilot FAQ